Forgotten Jacket

- For the first wash, it is best to use cold wash or maximum 30 ° C water temperature
- Use a normal or mild detergent
- Wash inside out
- Wash with similar colors
- Re-shape while damp
- Preferable air dry or tumble dry
- Low heat can be ironed at medium temperature

Shipping

All orders are shipped from Los Angeles, CA. While orders are typically shipped within 2-3 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.

Pre-Orders

Pre-order items will ship once stock becomes available. The estimated delivery date will be listed in the product description of the item. You will receive an email with tracking once it’s been shipped.
Pre-order shipping dates are subject to delays.
Pre-orders are not eligible for cancellation or refunds.

International Orders

All international orders are shipped Delivered Duties Unpaid (DDU). This means that you, the customer, are responsible for paying your local country's import duties at time of delivery. Placing an order to an international destination serves as confirmation that you understand your responsibility to pay these fees. Unfortunately, we are unable to calculate these fees at time of purchase.

Return Policy

All orders except pre-orders and discounted items are eligible for a full refund when returned 7 days or before from when item is received (product must be unworn).You will be responsible for shipping back items you would like to return.

Exchanges

All orders except pre-orders and discounted items are eligible for exchanges when returned 7 days or before from when item is received. You will be responsible for shipping back items you would like to exchange.